This Privacy Policy describes how TCT rentals ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make a booking through our website www.tct-rentals.com (the "Site").

By accessing or using our Site, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Site.

1. Information We Collect

We collect various types of information from and about users of our Site, including:

A. Personal Information You Provide Directly

• Contact Information: Name, email address, postal address, phone number.
• Booking Details: Event date, time, location, type of event, specific rental items requested, guest count, special instructions.
• Payment Information: Credit card numbers, billing address, and other payment details. This information is processed by secure third-party payment processors, and we do not store full credit card numbers on our servers.
• Account Information: If you create an account, we collect your username and password.
• Communications: Records of your correspondence with us, including emails, chat messages, and phone calls.

B. Information Collected Automatically

When you access and use our Site, we may automatically collect certain information about your device and browsing actions, including:

• Log Data: Your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.
• Usage Data: Information about how you interact with our Site, such as the features you use, the items you view, and the time spent on certain pages.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities, remember your preferences, and personalize your experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Manage Services: To process your bookings, fulfill your rental requests, send booking confirmations, manage your account, and provide customer support.
• To Communicate with You: To respond to your inquiries, send service-related announcements, updates, and promotional offers (with your consent where required).
• To Improve Our Site and Services: To analyze usage trends, troubleshoot problems, develop new features, and enhance the overall user experience.
• For Marketing and Advertising: To personalize content and advertisements, and to inform you about products, services, and promotions that may be of interest to you.
• For Security and Fraud Prevention: To protect the security and integrity of our Site, prevent fraudulent transactions, and enforce our terms and conditions.
• To Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, website hosting, analytics, marketing, customer support). These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
• Payment Processors: Your payment information is shared directly with our secure third-party payment gateways (e.g., Stripe, PayPal) to process your transactions.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
• Aggregated or Anonymized Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Access and Correction: You may have the right to access and update your personal information held by us. You can often do this through your account settings if you have an account.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Please note that even if you opt out, we may still send you non-promotional communications related to your bookings or account.
• Cookies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of our Site may not function properly.
• Data Portability: You may have the right to request a copy of your personal data in a structured, commonly used, machine-readable format.
• Deletion: You may have the right to request the deletion of your personal information, subject to certain legal exceptions.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications indicates your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us  through the Contact Us page.